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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elaine Atlee

September 17, 2025

5  out of  5
rating by Elaine Atlee
"They are always kind and Pleasant and very helpful regardless of the situation you are in I appreciate them so much. I’ve been with them forever through thick and thin. I thank God for them.💚🙏🏾"
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Michelle Kess

September 2, 2025

5  out of  5
rating by Michelle Kess
"Awesome understanding great to work with and is patient"
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Lossie Hairston

August 27, 2025

5  out of  5
rating by Lossie Hairston
"I HAVE BEEN WITH, STATE FARM TWENTY FIVE YEARS ALONZO HOWARD. NEEDED SOME HELP AND GUIDANCE THROUGH SOME THINGS SPOKE TO JEWEL SHE OFFERED GREAT PATIENCE AND Quality Time in helping me when I entered the 0ffice Iwas met with a warm welcome and kind words. Thank for. Great service. 👍 Lossie Hairston Stay in the Race. 🙏"
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Kalena Johnson

August 26, 2025

5  out of  5
rating by Kalena Johnson
"Thank you so much! Especially, Jewel, she professional, patient and provides excellent service. I will refer my friends and family."
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Motw Bmore

August 26, 2025

5  out of  5
rating by Motw Bmore
"this my 2nd time working with Jordane is very helpful getting any service done, i definitely recommend asking for jordane"
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Kimberly Schuk

August 25, 2025

5  out of  5
rating by Kimberly Schuk
"I have been with Alonzo for 20 years! Their service has been absolutely perfect. No complaints what so ever. I highly recommend!"
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Mae Mccoy

August 25, 2025

5  out of  5
rating by Mae Mccoy
"I am very pleased with switching to State Farm Auto insurance. They are very efficient in providing answers to my questions."
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Vanessa Robinson

August 1, 2025

5  out of  5
rating by Vanessa Robinson
"I have been with State Farm insurance for a long time now & I am truly satisfied with the services I have received, whether it’s in person or over the phone, their customer service is excellent. Thank you!!"
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tfriedmann521

July 18, 2025

5  out of  5
rating by tfriedmann521
"Spoke with Jewel! She did an amazing job helping lower my previous quote. I appreciate the communication and the patience she had during the process!"
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ChatAce

May 27, 2025

5  out of  5
rating by ChatAce
"I’ve been using Mr. Howard for atleast 10 years, and I’ve had nothing short of excellence since I’ve been insured with him! KC"
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Clara Barnes

May 21, 2025

5  out of  5
rating by Clara Barnes
"I’ve been with statefarm practically since I been driving and it has been a great experience having statefarm!"
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Talaya Green

May 9, 2025

5  out of  5
rating by Talaya Green
"Today I called to start a new policy,Jordane was very professional & efficient in helping me with everything I needed,I’m so happy with my decision to use State Farm for my insurance."
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M A

May 5, 2025

5  out of  5
rating by M A
"I was in a policy mess so I decided to go into their office to sort things out. They were very patient with me, professional and guided me through with finding a solution. I recommend Alonzo StateFarm 100%"
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Frannie

April 24, 2025

5  out of  5
rating by Frannie
"Jordan was excellent in providing customer service skills. She listened and answer my questions and extremely patient. Thank you Jordan!"
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Robin Nicole

April 3, 2025

5  out of  5
rating by Robin Nicole
"Thank you Alonzo and team! I saved money on my car and home insurance all while having a good laugh. I will definitely refer their services. Customer service is always A++++++"
We responded:
"Wow thanks the acknowledgement "
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Jacqueline Wynder

April 2, 2025

5  out of  5
rating by Jacqueline Wynder
"I have been with State Farm over 45 yrs .I dealt with 3 different offices in that time. I lefted within that time for about 1 yr. Our son started taking care of our Insurnces for us. Unfortunately he passed away, and we came right back to State Farm. I've always had a pleasant experience with your people at the offices. Customer service is nothing like it use to be. Alonzo office still remains a pleasant one. Thank You"
We responded:
"It is our pleasure to serve you and our community. Thank you for continuing to be a part of the State Farm Family."
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Its Waleed

February 20, 2025

1  out of  5
rating by Its Waleed
"Worst customer service experience. Spoke to an agent today by name Jordan and she was so unprofessional. Did not give me any clear information on my policy changes I asked her to make. I’ve had this insurance for years with them and this was my first time dealing with them for a policy change and I really do not appreciate the way they manage business. Definitely looking to move to another insurance very soon."
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The Kash N Kelsyn Show Braxton

November 19, 2024

1  out of  5
rating by The Kash N Kelsyn Show Braxton
"The Worst Of the worst and its only about 2 and a possible agent that work there! they are very rude! Esp Alonzo! you are just another payment to him! had me paying $700 for car ins all because SOME ONE entered the same accident 3 times! it took Lexis Nexis to dig and tell me! he ate salad in my ear and told me drive more careful!"
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Gil Blackman

May 30, 2024

5  out of  5
rating by Gil Blackman
"Let me take time to thank the Alonzo Howard team. I have been with them since 2010 and have had nothing but great experiences. Originally I stayed because they gave me a great price for coverage on my motorcycle. Later on i added my car and home. Afterwards it was because the staff remembered and shared stories when I would go into their office to pay or ask questions. Anyway I don't usually write these things, but I felt moved to share my experiences with others about this agency I would recommend Alonzo Howard to anyone looking for a new insurance company."
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dwain howard

March 19, 2024

5  out of  5
rating by dwain howard
"Mr. Howard and Jewel were very helpful with expediting homeowners insurance for my family. If you want personalized and prompt service this is the team that you should choose. Thank you!"
We responded:
"Thank you Dwain for leaving our office a review. We’re here to support your friends and family as well with their auto, home, renters, and life insurance coverage. We provide coverage for Maryland, Virginia, and Pennsylvania. 410.298.2550"
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Ashley Harrison

November 16, 2023

4  out of  5
rating by Ashley Harrison
"Wisdom was very helpful in explaining policy options and getting my new policy set up. Mr. Howard helped me figure out the issues with my account and worked to fix it."
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Dana Brockington

November 15, 2023

5  out of  5
rating by Dana Brockington
"I ran into an issue with renters insurance and Alonzo was on top of it. He handled the situation efficiently and saved the day."
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undreia ford

October 31, 2023

1  out of  5
rating by undreia ford
"HORRIBLE! Do not go to this agency. Messed up on my insurance policy and woke up one morning to no insurance. HORRIBLE. Alonzo Howard is VERY UNPROFESSIONAL and RUDE. I called corporate and put in a complaint and will be checking on the status…I will complain again if I have to….office needs to be shut down. New staff SUCKS. The good reviews were from months ago when LaTasha and Jonathan was there and they left."
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Toni Braxton

October 25, 2023

1  out of  5
rating by Toni Braxton
"Unfortunately zero stars is not an option. Mr. Howard is the most unprofessional, unresponsive agent I have even encountered. I reached out to him for clarification on the reason my elderly mother's homeowners policy increased dramatically. He was dismissive and made no attempt to answer my questions. I escalated my concerns to State Farm corporate who suggested I consider makes adjustments to the policy. I emailed him and left a message to return my call, he did not. I called again (3rd attempt) and was finally able to reach him. I requested to meet with him, preferably a weekend appointment, he responded he was busy and refused to meet with me. I heard him mumble under his breathe that it would not make a difference. I can only conclude he does not want my business, message received. BUYER BEWARE!"
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Eric Blackman

September 29, 2023

5  out of  5
rating by Eric Blackman
"Wisdom was very professional and very good at her job. 👏 Giving me good advice and good directions on how to handle my tow truck situation. Thanks Wisdom"